#1. we will treat you like family

How often do you pay good money for a service but feel like you’re just another penny in the slot for that particular business? When we’ve invested money in what turns out to be an impersonal and, perhaps, less than transparent service, how likely are we to return?

85% of people are more likely to support brands which they consider to be honest.

Here at Arthur Grace Residential we really value sincere and honest customer service, both when we’re receiving a service ourselves and when we’re providing a service to our clients. In fact, we will treat you like family. My family is the most important aspect of my life and the driving force for the business. With family you are honest, have their best interests at heart and ultimately will go through walls for them.

We value each and every one of our clients. We work hard to really get to know you, to build up a trusted rapport and really emotionally invest in your personal and unique quest to buy or sell a property.

During our time working together, we may need to have a frank and honest discussion or a heart to heart on assessing the market, but because you can rest assured that we’re looking after your best interests and genuinely doing all we can for you, these are conversations you won’t mind us having. We’ll make you feel like you’re speaking with family.

Thankfully, more and more small businesses are utilising platforms such as Facebook and Instagram to enable an upswing in a more personable service, where it’s easier to get to know the business owners and team before we commit to spending money with them. We are proud to be a part of this movement and hope you are enjoying getting to know us on whichever of our social media platforms you choose, and hopefully one day in person, too!

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